General Terms and Conditions
GRÜN aixtema GmbH, Philipsstraße 8, 52068 Aachen, Germany, phone: +49 (0) 241 70525 - 5050, email: service@tabac.de
for the online shop at https://www.tabac.de
The buyer concludes the contract with GRÜN aixtema GmbH.
Scope
The following General Terms and Conditions, in the version valid at the time of the order, shall apply exclusively to the business relationship between the provider (hereinafter "Seller") and the customer (hereinafter "Buyer"). Deviating terms and conditions of the Buyer shall not be recognized unless the Seller expressly agrees to their validity in writing.
Conclusion of contract
The product range presented in the seller's online shop does not constitute a binding offer on the part of the seller, but serves as an invitation to the buyer to submit a binding offer.
The buyer can select products from the online shop's range and collect them in a virtual shopping cart by clicking on a button labeled "Add to Cart". The buyer can view the contents of the shopping cart at any time and change them using the provided functions for removing, adding or adjusting items. The customer then has the option of entering or selecting their billing address, a delivery address, the payment method and the delivery method. This data can be viewed on an overview page and adjusted using the "Change" function. By clicking the "Buy Now" button, the customer submits a binding offer to purchase the goods in the shopping cart. Before submitting the order, the customer can view the data on an overview page. The "Back" button takes the customer back to the shopping cart and can view the contents of the order and change them using the provided functions for removing, adding or adjusting items.
The buyer can also submit his offer to the seller in writing or in text form.
The seller will confirm receipt of the offer to the buyer by sending an automatic confirmation of receipt via email, which will list the buyer's order again and which the customer can print using the "Print" function. The automatic confirmation of receipt merely documents that the buyer's order has been received by the seller and does not constitute acceptance of the offer.
The seller accepts the buyer's offer by requesting payment immediately after placing his order.
The contract language is German.
The contract text will be saved by the seller and sent to the customer in text form after the order has been submitted, along with these General Terms and Conditions and customer information. In addition, the contract text will be archived on the seller's website and can be accessed by the customer via their password-protected customer account by entering the relevant login data, provided the customer has created a customer account in the seller's online shop before submitting their order.
Prices and costs
All prices stated on the seller's website are total prices including the applicable statutory value added tax.
Any additional delivery and shipping costs that may arise will be stated separately in the respective product description and in the order form and are to be borne by the buyer unless the buyer, as a consumer, exercises his right of withdrawal.
If the seller delivers to countries outside the European Union, additional costs may arise in individual cases, which must be borne by the customer. These include, for example, money transfer costs (e.g., transfer fees, foreign currency costs) or import duties or taxes (e.g., customs duties and import sales tax).
Payment is due immediately after conclusion of the contract.
Delivery
The goods will be shipped by post or parcel.
The shipping risk is borne by the seller if the buyer is a consumer. This does not apply if the buyer is a business.
Warranty
The seller is liable for material defects in accordance with the applicable statutory provisions, in particular Sections 434 et seq. of the German Civil Code (BGB).
Notwithstanding the foregoing, the warranty period for goods delivered by the seller to businesses is 12 months. This does not affect claims for damages and reimbursement of expenses, the right of recourse under Section 478 of the German Civil Code (BGB), or claims based on guarantees, intentional conduct, or fraudulent concealment of a defect.
Dispute resolution
The EU Commission provides a platform for online dispute resolution. This platform can be accessed via the following link: ec.europa.eu/consumers/odr
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
Final provisions
Contracts between the seller and the buyer are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his or her habitual residence.
If the buyer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the buyer and the seller is the seller's registered office.